We are honored to share a few kind words from the folks we have assisted along the way.

“For coming running when we called, for your expert help, for your laughter and grace, and “shared vision” for Mom’s design direction. Thank you sincerely. God brought you along at such a critical time in our transition and you made everything better and brighter. Mom so appreciated you…even down to Jon helping us tune the TV…and your kindness. I won’t forget you and my family and I thank you.”

Lesa W.

“Leah and Jon are a wealth of information and experience.  They were friendly, knowledgeable and quick to respond when I reached out to them while planning my mom’s move from out of state to Austin. They were sensitive to my needs and offered helpful advice given our specific considerations, which I really appreciated.

Thoughtful, thorough and detail oriented, they clearly are not only professional but enjoy the work that they do. I would highly recommend them if you’re looking for someone to take the stress out of planning your next move. Thank you, thank you!”

Linda K.

When one of life’s enormous transitions hit one is seldom prepared for the tsunami that follows. After a recent divorce, Jon and Leah glued me together, juggled a hundred balls and smoothly and graciously managed the painful logistics. More specifically they:

  • Listened attentively to my needs and added order and logic to the noise of details in my head
  • Advised me on moving around possessions, stripping down to essentials and the placement of furniture within rooms
  • Sourced outstanding movers, arranged storage facilities and were present for every moment of a 2-step move over 2 days
  • Went way beyond brief offering advice and assistance on a myriad of topics ranging from IT to Finance.

Seldom is one blessed to find a combination of true compassion, skilled planning and flawless execution. That’s what Essential Next Steps brings to those life passages where everything is turned upside down. Thank you both so very much for turning my life right-side up again.

Denise F

“My mom was unexpectedly displaced recently from her senior living community as a result of a building fire. Under very stressful circumstances, Jon and Leah spent time with me at mom’s damaged apartment to plan her personal property move. They were empathetic, thoughtful and organized but above all professional in their approach. Items that were identified to keep were moved that same day. Even in the middle of the damage, Jon carefully wiped dust and glass off furniture before movers began packing. Later, they spent hours on a weekend day unpacking and placing all of the boxed items in mom’s new apartment.

Throughout the past few days, their communication has been superb. I never once had to ask for updates…feedback has been detailed and timely. I heartily endorse Essential Next Steps for any of their senior transition services.

Charlie G.

Jon and Leah Harlig of Essential Next Steps managed my recent move for me, They helped to organize for the move, downsize some aspects of my belongings, carried donations to chosen charities, arranged for acquiring movers and all the scheduling, To do this they worked with both the managements involved – both the place I moved from and the one I moved into.

They worked patiently and efficiently with me, making sure I was not exhausted after a session. At the new apartment, they helped unpack and place my possessions always taking care of those possessions that I kept. They worked with management placing work orders for me to get all in good order for me.

They were punctual with all my appointments with them. I knew I could count on them for all the details, I do believe they will do an excellent job for anyone who uses their services.

Cherry M.

“Had the opportunity to use Essential Next Steps service to have them help an out of town family with the admission of their loved one to Hill Country Care from another facility in Austin. They packed the room, unpacked it at Hill Country Care, hung the pictures, organized the personal property, completed the property sheet, and brought excess to Good Will. Leah also kept the out of town family informed of the whole move. Positive Experience!! Will definitely recommend them again!!”

Debra Maddox, Director of Marketing & Admissions, Hill Country Care Health & Rehabilitation

“Last year Sam and I made the monumental decision to move to a continuing care community.  Leah and Jon were instrumental in helping us decide what to take and how to fit our furniture and treasures into our much smaller space.  They measured, drew multiple furniture arrangements for each room and helped us hang our art work.  We haven’t moved a thing!!  They held our hands the whole way!”

Thank you, Pat S.

“After my husband was permanently admitted into a nursing home, I decided to sell my too-large house and move into smaller quarters. Leah and Jon did everything to get my house ready to sell. They helped get the interior painted, added flowers and plants to the front beds, had excess furniture removed from the house, etc.

Next, Leah and Jon coordinated the conversion of a detached storage garage on my family’s property into a beautiful and unbelievably efficient cottage for me. They supervised the contractor, assisted with flooring choices, kitchen and bathroom fixtures, cabinets and closets layout – virtually everything. The shower stall and doorways in the cottage will accommodate a wheelchair if one is ever needed. The area going into my cottage is level – no stepping up to get on the front porch. They turned this empty building into the perfect “Mother-in-Law” home.”

Jean L.

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